The College of Arts and Sciences Coordinators are accountable for the clerical administration of various processes, programs and daily activities that are integral to the efficient operation and overall effectiveness of the academic business of the departments and college. Through a wide variety of administrative, academic, and clerical support services, a successful coordinator will support the mission of our academic departments, programs, functional service teams, as well as serve the needs of the college in a flexible manner. Works under general supervision with duties and tasks reflecting a moderate level of complexity. Support may extend to working with undergraduate students, college faculty, college staff, and university colleagues, with deployment from college leadership - Department Chairs, Program Directors, Administrative Directors/Managers, and Deans.  The ability to prioritize, multi-task, manage tight time constraints, communicate professionally, positively embrace change, confidentially assist leadership, adapt to frequent workload changes, and navigate competing demands from multiple sources across our college units are key attributes for success in this position. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

1. General Clerical and Administrative Services
*Assist in managing office - provide administrative support or coordinate work of office at the direction of department leadership
*May coordinate departmental meetings, appointments and events and lectures with faculty, students, external and internal guests – venue, travel, catering, communications, contracts, distributing information to guest artists, etc
*Maintain and order office supplies, books, and tend to office equipment needs
*Office receptionist and miscellaneous clerical work – greet and assist visitors, take phone calls and messages, retrieve, send and organize mail, general clerical duties and department projects as requested, schedule meetings and update calendars
*May assist with building space issues of the department; scheduling of space for private music instructions; scheduling of space for concerts and rehearsals
*May assist in creating and sending departmental forms of communications
*Front-line customer service responder; takes ownership of inquiries, provides explanations and instructions, responds or refers to appropriate resources, serves as source of information to others to resolve problems, follows-up
*May assist with photocopying, binding and cataloging documents
*Assists students with all inquiries
*Hire, train, assign tasks, track time sheet hours for work study students, if applicable

2. Academic Student Support
*Complete departmental paper work for all matters relating to undergraduate students
*Maintain tracking files and databases for all student paper work and progress of all majors and minors towards degree
*Basic assistance in answering student questions
*Refer students to faculty and undergrad advising center when necessary, or other units of the university as appropriate

3. Course and Curriculum Coordination
* Input fall, spring and summer course offerings/line schedules based on department needs and policy working closely with the college
*Changes to course offerings and line schedules in a timely manner
*Catalog updates and Course Inventory Management (CIM) updates
*Basic assistance in answering student and faculty questions
*Refer students to faculty and undergrad advising center when necessary, or other units of the university as appropriate

4. Faculty Affairs and Instructional Administration
*Assist with faculty tenure, promotion, leaves and review processes, gathering all necessary paperwork and data
*Assist with faculty searches; advertisements, hiring paper work, interview agenda, travel, reservations
*May assist with on-boarding new department employees ; ID, parking, computer set-up, telephone set-up, office set-up, tax and direct deposit paper work
*May assist with hiring paper work for new instructional employees; adjuncts, visiting professors, teaching assistants and research personnel

5. Other duties as assigned by the Department or the College of Arts & Sciences

Grade: 6 – 37.5

Position Number: S74730

Special Considerations

The duties of this position may allow the employee to work partially remote as deemed appropriate by the supervisor

34 hours per week

Off months of June and July

Qualifications

High school diploma or equivalent combination of education and experience

One to three years related work experience

Background in Music preferred

Excellent communication, interpersonal skills and a high level of customer service required

Ability to build, foster and maintain positive professional relationships 

Excellent organizational skills, time management and sound judgment 

Adept use of digital communication preferred 

Proven ability to manage multiple tasks simultaneously and a high degree of initiative for bringing tasks to completion

Solid computer skills with experience using word processing, spreadsheet and database software

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

All Lehigh faculty and staff are required to be fully vaccinated and receive a booster shot six months after their second vaccine; unless they receive an approved medical or religious exemption from the requirement.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.