New Jersey - Eastern Pennsylvania - Delaware HERC

Job Title: Educational Opportunity Fund (EOF) Academic Advisor

Classification: Advisor

Salary Grade: 109

Office: Office of Educational Opportunity Fund (EOF)

Position Summary

The Educational Opportunity Fund (EOF) program, located organizationally in the Office of Student Affairs and Enrollment, seeks a full-time Academic Advisor. The Academic Advisor is responsible for providing general support for all EOF students.

Essential Responsibilities:

• Offer basic guidance and assistance in application completion, transfer opportunities, and course enrollmentto EOF students.
• Help students with the advisement process, explaining prerequisites and course sequencing.
• Follow office and institutional guidelines regarding documentation and maintenance of student records.
• Work with the EOF Director and Assistant Director to develop consistent communications and outreach to supplement those provided by the Academic Counselors for their respective cohorts of students.

• Direct students to campus resources such as tutoring, career and transfer services.
• Collaborate with all EOF staff to provide support and assistance with student events and workshops.
• Assist students with understanding academic requirements and course selections to fulfill academic goals.
• Provide information on academic policies, deadlines, and institutional procedures.
• Support on-campus operations including but not limited to drop-in students, and assistwith general student advisement questions.
• Flexibility to work occasionally during evenings and weekends for special events.
• Ability to work at both the Journal Square and North Hudson campuses.
• Other duties as assigned. 

Education

• Bachelor’s degree in Psychology, Education, Social Work, Human Services, or a related field.

Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and listening abilities focusing on understanding and supporting student needs.
• Problem-solving skills and innovative thinking.

Preferred Qualifications:

• Competency in various computer software and SaaS platforms such as Microsoft Office suite, Airtable, or other CRM software.
• Experience working with culturally and socioeconomically diverse populations

What Sets You Apart:

• Demonstrated ability to collaborate and adapt within a dynamic team environment.
• Bi-lingual ability is preferred, especially proficiency in Spanish or Arabic, to better serve our diverse student population.
• A proactive approach and willingness to learn new skills.
• Experience in a higher education setting, particularly working with a culturally and socioeconomically diverse student body.
• Experience with technologies such as Ellucian-Colleague and EAB Navigate preferred.