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Customer Service Specialist 2 - Enrollment Services (2 Positions)
Columbia Basin College ("CBC" or the "College") seeks a Customer Service Specialist 2 to provide high quality customer service and support to prospective, current and returning students in Enrollment Services. The Specialist will work in an environment of teamwork and serve as a central point of contact for Enrollment Services, handling routine inquiries, transactions and customer service issues. This position will interpret and apply knowledge of applicable policies and procedures in providing courteous and professional customer service. This Specialist will collaborate with Student Records, Hawk Central and Financial Aid staff and other departments to ensure efficient and timely processes are developed and implemented. This position will report to the Director for Enrollment Servic
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