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ITSM Business Analyst/System Administrator
Position Summary: Rutgers, The State University of New Jersey, is seeking a ITSM Business Analyst/System Administrator for the the Office of Information Technology (OIT)- Enterprise Service Delivery. The position is responsible for consulting with university-wide organizations to identify and clarify business needs. This position determines viable solutions for the implementation and on-going operations associated with the Rutgers Service Management Office and the Rutgers University ITSM platform. Among the key duties of this position are the following: Researches and analyzes business functions and system requirements for process workflow design and technical design doc
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